We want you to be completely happy with your Coro experience. If you’ve changed your mind or run into difficulties, here’s how our return process works.
Our Return Policy
You can return your Coro within 14 days of purchase for a refund, provided it meets our hygiene requirements.
The Hygiene Policy
Coro is a hygiene-critical device. To protect the health and safety of all our mums and babies, we can only accept returns if Coro is unused and the box is unopened.
If the box has been opened, we unfortunately cannot accept the return for a refund unless the device is faulty.
How to Start a Return
- Coro has not been used: Ensure your Coro is unused.
- Find Your Order Number: You'll need the order number from your confirmation email (e.g., #1001).
- Contact Us: Reach out to our support team with your order details.
Refund Process
Once our warehouse receives and inspects your unopened return, we will process your refund via your original payment method. This typically takes a few business days to appear in your account.
Still Have Questions?
If you're having technical trouble with your Coro and that's why you're considering a return, please let us know! Most issues can be resolved with a few simple steps.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article