Troubleshooting the Coro App

Created by Stephen Reilly, Modified on Fri, 22 May at 10:20 AM by Stephen Reilly

If the app is freezing, crashing, or not loading properly, don't worry, your feeding data is safe! These steps usually resolve most issues.

Quick Fix Steps

  1. Force Restart: Close the Coro app completely (swipe it away from your recent apps) and wait a few seconds before re-opening it.
  2. Check for Updates: Visit the App Store or Google Play Store to ensure you’re running the latest version of the Coro Companion app.
  3. Clear Cache (Android): Go to your phone's Settings > Apps > Coro > Storage and tap Clear Cache. (Avoid 'Clear Data' or you may have to recover your account).

Why is this happening?

The Coro app processes a lot of high-speed data to give you accurate feeding insights. On some older devices or when your phone's memory is full, the app might slow down. A quick restart usually clears the memory and gets things back on track.

Still Having Trouble?

If the app continues to crash, we want to know so we can fix it! Please get in touch with our support team so we can investigate the issue for you.

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